Privacy policy

Third-Party Links

The platform may contain links to third-party websites. You should know that this privacy & cookie policy does not apply to third-party websites and links. We encourage you to read the privacy statements of these third parties. We cannot guarantee that these third parties will securely handle your data.

Transparency

We value transparency and never sell user information for advertising or display irrelevant ads on our site.

Information We Collect and Control About You

At Adgenda, safeguarding your user information is our top priority. We are committed to transparency and honesty regarding the data we collect to improve your experience. Most of the information we gather is provided voluntarily by you when you interact with our website, register for an Adgenda account or seek customer support. Additionally, we automatically log basic information about your site visits, navigation, and feature usage.

How do we collect your personal information?

When you sign up and use our platform, we may collect certain personal information directly from you. As part of our platform’s functionality, other users who have access to the platform may have the option to add you as a user or provide your contact details to us. Occasionally, we may obtain certain personal information from publicly available sources.

Account Creation and Administration

When you create an Adgenda account to access our services, you provide basic information, including your full name, business details, address, email address, and phone number. You are also required to select a username and password for accessing your account.

For safety and security reasons, we require you to verify your account by providing your email address. This helps us maintain a secure platform and prevent fraudulent account creation.

Form Submissions and Interactions

Whenever you fill out a form for customer support or contact us through other means, you provide your contact information and any additional details requested. We record and analyze interactions with Adgenda, including emails, calls, and online forms, to improve our services and user experience.

Usage Data

We automatically collect information such as your IP address, browser type, language preferences, and network details during your interactions with our platform. This data is used for analytical purposes and to improve our services.

Testimonials

We may feature customer testimonials on our website, including your name and some background information. We will seek your permission before publishing your testimonial. To make changes or remove your testimonial, contact us at service@adgenda.com.

Data Automatically Collected by Adgenda

We collect data from web browsers, devices, and services you use to interact with our platform. This includes IP addresses, browser types, and other technical details.

Data Processed by Adgenda on Behalf of Users

We handle data entered by users into our services and any data processed from third-party integrations. For third-party integrations, we may receive and store personal data, which is processed on your behalf. Review our cookie policies for third-party services before enabling any integrations.

Is my information shared with third parties?

We share your information when we are required to do so by legal authorities, with your consent, or when it is necessary to offer our services to our processors. We use processors established within the EEA. We will only transfer your data to third parties outside of the EEA if there is an adequate level of protection.

Is my information safe?

We use cookies, including those from Google Analytics, to analyze platform usage. Cookies may collect data such as IP addresses and session details. Most browsers support cookies, but you can set your browser to decline them or delete them manually.

What are my rights?

In compliance with the GDPR, you have several important rights that you can exercise. You can request to view, modify, receive a copy of, delete, or restrict the use of your data. You can also object to the use of your data for marketing purposes.

If you wish to exercise any of these rights, please contact us by sending an email to info@adgenda.com.

What can I do if I have a question or complaint?

If you have any complaints or questions about this privacy & cookies policy, you can contact us via email or the platform. You can file a complaint against us regarding the processing of your personal data with the Dutch Data Protection Authority.

Will you change this privacy & cookie policy?

We retain the right to modify or alter this policy at any time. The latest version will always be available on the platform.